404 page

The 404 page is what a visitor sees when the address they opened does not exist on your store. It happens after a mistyped URL, after an old link shared on social media, or after a product or collection has been deleted. This section sets the layout of that page, so the visitor sees a message in your own style with the usual header and footer, and can keep browsing.

The 404 template ships with the theme, so there is nothing to create in the Shopify admin. You only need to style its section and edit its blocks.

How to find it

In the Theme Editor, switch to the 404 page template and select the 404 page section.

Settings

View the section guide .

Appearance

Setting

Options

Description

Color scheme

Sets the background and text colors of the section. Edit color schemes in Theme settings.

Section layout

Setting

Options

Description

Section width

• Page width
• Wide
• Full width

Sets how far the section spreads across the screen. Page width lines up with the page width from Theme settings, Wide runs close to both screen edges, and Full width fills the browser window. Default: fix_width.

Top padding

Space above the content. Increase it when the content sits too close to the header. Range: 0 - 150, step 5 px. Default: 90.

Bottom padding

Space below the content. Increase it when the content sits too close to the footer. Range: 0 - 150, step 5 px. Default: 90.

Notes

Only one 404 page section can be added to a template.

The content of the page is built from blocks: an image, a subheading, a heading, a description and a button group. The content is centered on the page.

Comments

No comments yet

Looking for Help?
Get support from our team

If you can't find the answer you're looking for, our support team is here to help.