FAQ page
FAQs provide valuable information to customers, answer common queries, and enhance user experience on your website.
How to create page FAQs ?
Step 1: Login to your Shopify store, go to Online Store > Pages
Step 2: Create page new page
- Title: FAQs
- Visibility: Visible
- Theme template: faqs
How to customize page FAQs ?
Steps
- In the theme editor (Customize), open the template selector.
- Select Pages, then faqs.
- On the left-sidebar, add Faqs page.
- Make necessary changes > Save.
Section settings
General settings
| Setting | Description |
|---|---|
| Section width | 3 options for section width |
| Color scheme | Select colors from Theme settings -> Colors |
| Open all question | Expand all questions instead of default closed state |
FAQs message
| Setting | Description |
|---|---|
| Show FAQs message | When enabled, the this FAQs message will be displayed |
| Desktop content position | Choose where the message appears on desktop: Left or Right |
| Highlight text | Text is highlighted |
| Heading | The title of the message |
| Description | Add a short message to encourage customers to get in touch |
| Alignment | Choose how the text is aligned: |
Contact form
| Setting | Description |
|---|---|
| Name | Placeholder text for the name input field. |
| | Placeholder text for the email input field. |
| Message | Placeholder for the message box. |
| Heading | The title of the message |
| Button label | Customize the button text. |
| Top | Customize the top margin of the section |
| Bottom | Customize the bottom margin of the section |
Block settings
| Setting | Description |
|---|---|
| Heading | Set the title for your FAQs blocks. |
| Frame | Toggle to add a border/frame around the FAQ content for better visual emphasis. |
| Setting | Description |
|---|---|
| Question | Enter the question you want to display. |
| Answer | Write the answer |
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