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FAQ page

FAQs provide valuable information to customers, answer common queries, and enhance user experience on your website.

How to create page FAQs ?

Step 1: Login to your Shopify store, go to Online Store > Pages

Step 2: Create page new page

  • Title: FAQs
  • Visibility: Visible
  • Theme template: faqs

How to customize page FAQs ?

Steps

  1. In the theme editor (Customize), open the template selector.
  2. Select Pages, then faqs.
  3. On the left-sidebar, add Faqs page.
  4. Make necessary changes > Save.

Section settings

General settings

SettingDescription
Section width

3 options for section width

  • Stretch width: span the section width regardless of screen size.
  • Fixed width: depends on your page content width in Theme settings -> Layout.
  • Full width: takes up the entire space on the page and it usually resizes itself to fit the size of the screen.
Color schemeSelect colors from Theme settings -> Colors
Open all questionExpand all questions instead of default closed state

FAQs message

SettingDescription
Show FAQs messageWhen enabled, the this FAQs message will be displayed
Desktop content positionChoose where the message appears on desktop: Left or Right
*Note: Content first is the default mobile layout.
Highlight textText is highlighted
HeadingThe title of the message
DescriptionAdd a short message to encourage customers to get in touch
Alignment

Choose how the text is aligned:

  • Left
  • Center
  • Right.

Contact form

SettingDescription
NamePlaceholder text for the name input field.
EmailPlaceholder text for the email input field.
MessagePlaceholder for the message box.
HeadingThe title of the message
Button labelCustomize the button text.
Top Customize the top margin of the section
Bottom Customize the bottom margin of the section

Block settings

SettingDescription
HeadingSet the title for your FAQs blocks.
FrameToggle to add a border/frame around the FAQ content for better visual emphasis.
SettingDescription
QuestionEnter the question you want to display.
AnswerWrite the answer

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